Fire & EMS

For Those
Who Rush
Into the Fire.

Firefighters and EMS professionals absorb daily trauma that would break most people. RECON-nect gives you a confidential space to process, recover, and stay in the fight.

37%
PTSD Rate
Of firefighters — slightly higher than combat veterans, far less resourced
2x
Suicide vs. Fires
Firefighters die by suicide at more than twice the rate of structure fires
40%
EMS Burnout
Of paramedics and EMTs report clinical burnout within their first 5 years
72%
No Support Access
Of first responders in crisis have no easy access to culturally competent care
The Responder Experience

Every Call
Leaves Something Behind.

First responders don’t just witness trauma — they move through it, decision by decision, call after call. Secondary traumatic stress is cumulative and compounding. Compassion fatigue sets in quietly, long before it’s recognized.

EMS professionals often receive the least support of any first responder group. Station culture creates social barriers. Shift schedules make appointments impossible. And unlike law enforcement or military, there are few formalized peer support structures in most fire and EMS organizations.

“The peer connection feature put me in touch with a guy from our department who’d been through the same thing. That conversation probably saved my career — and maybe more.”Derek M. — Firefighter / Paramedic
The Trauma Types First Responders Face

Built for What You
Actually Experience.

Secondary Traumatic Stress

Indirect trauma from witnessing or responding to others’ suffering. Builds cumulatively over a career without obvious triggering events — which makes it harder to identify and easier to dismiss.

Moral Injury

Psychological damage from doing things — or failing to prevent things — that violate deeply held moral beliefs. Common after pediatric calls, mass casualty events, and unsuccessful resuscitations.

Compassion Fatigue

The gradual erosion of empathy through constant exposure to human suffering. Often misread as burnout or attitude problems — and rarely addressed before it ends careers.

Built for Fire & EMS

Every Feature
Built for Responders.

01 — Always On

Between-Call Support

Check in before a run, process after a difficult call — no scheduling, no waiting, no office visit required.

02 — Confidential

Station-Safe Privacy

No one at the station ever needs to know you’re using RECON-nect. Zero employer visibility. No mandatory reporting. Your wellness is nobody’s business but yours.

03 — Trauma-Informed

First Responder AI

Calibrated specifically for first responder trauma patterns — secondary traumatic stress, moral injury, compassion fatigue. Not generic mental health content.

04 — Peer Network

Responder Peer Connections

Connect with trained peer support professionals from fire and EMS backgrounds. People who know what a bad pediatric call does to you — because they’ve been there.

Free for All First Responders

You Rush In.
We’ve Got Your Six.

Free for firefighters, paramedics, EMTs, and dispatchers. Download or help fund access for underserved departments.